TERMS AND CONDITIONS - CONTACT: If you require any assistance, please contact us at 236.338.1178 or info@rideoutwest.ca PAYMENT: Full payment is due at time of booking. We use PayPal which accepts most forms of payment & we accept E-Transfers to our info@rideoutwest.ca email. REFUNDS, CANCELLATIONS & RESCHEDULING: Tours are NOT eligible for a refund if you cancel, no-show or arrive sick. If you wish to reschedule we require 72 hours minimum notice before the intended start of the tour. LATENESS/NO-SHOW: Ride Out West Travel Network does not provide refunds, partial credits, expense reimbursements related to additional travel costs, or the opportunity to reschedule your booking due to lateness or missing your scheduled pick-up time. MINIMUM NUMBER OF GUESTS: All of our tours are sold by the tour & not per person. Tours are sold to groups of 2 to 6 people for one fixed price & the number of people on tour will not change the price. UNFORESEEN CIRCUMSTANCES: Ride Out West Travel network may on occasion be forced to cancel or change tours due to unforeseen circumstances such as weather and dangerous road conditions. We will contact you should this happen and you will be able to reschedule with us at no charge or we will refund the full amount. BAGGAGE: Baggage fees are included in the price of a ticket. Please bring as little bags as possible as space is limited. We encourage one bag per person. Ski and Snowboard gear is welcome free of charge but must be less than 210cm in length. We prefer that skis and snowboards do not get stored in a bag and may require you to remove any bags. Animals, dangerous goods, explosive items, weapons or any other harmful item are prohibited. Ride Out West Travel Network accepts no responsibility for lost/damaged or stolen baggage and is not liable for any damage that may occur while shipping or transporting your gear. ACCOMMODATION: All tours involving accommodation require the guests to book and pay for their own place to stay. Ride Out West will help as much as possible. SMOKING: No smoking of any kind is permitted in tour vehicles. ALCOHOL: No alcohol is permitted to be opened or consumed in tour vehicles. You acknowledge that the tour may involve the voluntary consumption of alcohol. You fully understand that there may be consumption of alcohol during the tour, at restaurants and other venues visited along the tour, by other tour participants including yourself if you voluntarily choose to do so. You understand that the consumption of alcohol can be hazardous to your health and may cause risk of injury or accidents. You understand that Ride Out West Travel Network or any establishment associated with your tour does not require you to consume alcohol to participate in the tour. AGE REQUIREMENTS: For tours involving alcohol you represent and warrant that you are of legal drinking age (19 years or older). You understand that you need to carry two (2) pieces of valid ID - at least one being picture ID. No minors. All other tours have no age restrictions. DAMAGES: Spills, excessive soiling, and/or damage to tour vehicles will be subject to a $500 fee. RIGHT TO REFUSAL: Ride Out West Travel Network reserves the right to refuse service and boarding to any guest for any type of misconduct, inebriation, or other unruly behaviour. This applies to behaviour witnessed at any point on tour and may cause ending a tour prematurely. No refunds will be provided in these situations and separate transportation for disruptive guests may be arranged at the discretion of the Tour Guide, and at the expense of the guest.